Last Updated: February 2026
At TradeVibeIndia, transparency and trust are extremely important to us. This page explains how customer reviews are collected, verified, and displayed on our website, so that shoppers can make informed decisions with confidence.
1. Source of Reviews
We collect reviews through the following genuine sources:
- ✅ Customers who have actually purchased products from TradeVibeIndia
- ✅ Feedback received via email requests after order delivery
- ✅ Reviews submitted directly on our website (where applicable)
We do not purchase, fabricate, or manipulate reviews.
2. Who Can Leave a Review?
Only customers who have:
- Placed an order on our website, and
- Received the product
are eligible to submit a review.
This ensures that reviews are based on real purchasing and usage experience.
3. Review Collection Process
Our review process typically works as follows:
- A customer places an order on TradeVibeIndia
- The order is successfully delivered
- The customer may receive a request (email or on-site prompt) to share their experience
- The customer voluntarily submits a review
Submitting a review is completely optional and not incentivized.
4. Are Reviews Incentivized?
No.
- We do not offer money, discounts, coupons, or gifts in exchange for reviews
- We do not force customers to leave positive feedback
All reviews reflect the independent opinions of customers.
5. Moderation of Reviews
To maintain quality and safety, reviews may be moderated before being published.
We may remove or reject reviews that:
- Contain abusive, offensive, or inappropriate language
- Include personal or sensitive information
- Are clearly spam, fake, or irrelevant to the product
We do not remove negative reviews solely because they are negative.
6. Display of Reviews
- Reviews are displayed as submitted, without altering the customer’s meaning
- Ratings (such as stars) are calculated based on submitted reviews
- Reviews may be shown on product pages or other relevant sections of the website
7. Third‑Party Reviews (If Applicable)
If reviews from third‑party platforms are displayed:
- They are shown for informational purposes only
- Ownership and moderation remain with the respective third‑party platform
8. Transparency Commitment
We are committed to:
- Honest representation of customer feedback
- Avoiding misleading or deceptive review practices
- Complying with applicable consumer protection and advertising guidelines
9. Questions About Reviews?
If you have any questions or concerns regarding reviews or our review collection process, please contact us through the details provided on our Contact Us page.